Introduction
These terms of sale set out the terms on which we may sell products to you, whether these are goods, services or digital content (“Products”). Please read these terms of sale carefully and make sure that you understand them before ordering any Products from us.
Please note these terms of sale do not apply to the purchase of our individual coaching services. In order to make an enquiry about purchasing our individual coaching services please email us at info@wearyourmoneycrown.com.
These terms of sale are only available in the English language.
Information about us
wearyourmoneycrown.com is provided to you by BoricuaCats™ Ltd. t/a Wear Your Money Crown™ (“us”, “we” or “our”).
Our registered office is 23 St Leonards Road, Bexhill-On-Sea, East Sussex, United Kingdom, TN40 1HH and our registered number is 10847872.
You can contact us by email at info@wearyourmoneycrown.com or write to us at BoricuaCats™ Ltd 22 Notting Hill Gate, Unit 327, London W11 3JE.
Placing Orders
You may only place orders from us if: a) you are over 18 years old; and b) possess a valid debit or credit card (or are authorised to pay via another of our accepted methods of payment).
You may place an order for Products via our website.
When placing an order, please ensure you provide complete and accurate information. Information we may require includes your: title, first name, surname, phone number, email address, and delivery and invoicing addresses. It is your responsibility to ensure that the order is correct and accurately reflects your selection. If an order is not correct in any way, you must notify us immediately by contacting our customer services team by telephone or by email using the contact details provided above.
When placing an order via our website, do take time to check your order before submitting it.
For website orders, we shall on receipt of your order send you an e-mail acknowledging that the order has been received. However, this does not mean that your order has been accepted. Prior to accepting any order, we shall carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. We will communicate acceptance of your order by sending you an e-mail (“Confirmation”) at which point a contract will come into existence between you and us.
If you place an order and we discover that the goods are out of stock or the Products are no longer available prior to giving you a Confirmation, we will inform you of this by e-mail and, where the goods are temporarily out of stock, ask if you wish to proceed with your purchase. If you do wish to proceed with your order, we will not be under any obligation to supply the goods until we know we can supply them and we have given you a Confirmation.
If you place an order for multiple Products and some of those Products are unavailable, we may process the order in respect of the available Products.
If you discover that you have made a mistake with your order after we have given you a Confirmation, please notify us immediately by contacting our customer services team by telephone or by email using the contact details provided above. Please be aware that we are generally unable to rectify mistakes after details of your order have been received, although you may still have the right to cancel as described below.
Payment Terms
Prices for our Products may change from time to time, but changes will not affect any order you have already placed. We reserve the right to promote the same or similar Products with varying offers depending on the advertising route and/or time.
All prices include any applicable VAT or other sales tax. Orders which are delivered outside of the UK may incur duties and taxes. You will be liable to pay any customs duties and/or sales taxes that are relevant to your order. Please consult your local customs office if your delivery is being delivered outside of the UK.
The price of a good as stated on our website does not include delivery charges. Our delivery charges, if any, shall be made available to you on our website or during the check-out process if you place an order via our website.
It is always possible that, despite our best efforts, some of the Products on our website may be incorrectly priced. If we discover an error in connection with the price of the Products you have ordered, we will let you know as soon as possible after we become aware and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order in respect of that Product. We will not process your order in respect of that Product until we have received your instructions. If we are unable to contact you using the most up to date contact details that we have for you, we will treat the relevant part of the order as cancelled and notify you by email at the address provided to us. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
Our website sets out the method of payments that we are able to accept.
We will only take payment or pre-authorisation of payment once the order has been accepted by us. Products that are the subject of an order will not be supplied until payment for all of the Products that are the subject of that order has been received in full by us. If we have only taken pre-authorisation for payment of an order on accepting that order, we will process that payment before we supply the Products to you.
Payments for all Products must be paid in Pound Sterling or such other currency as stated on our website from time to time.
Ownership of goods and/ digital content that are the subject of an order will only pass to you when we receive full payment of all sums due in respect of that order, including delivery charges (if applicable).
Providing The Products
We will arrange for delivery of the goods using our chosen delivery partner. We aim to deliver goods to you as soon as we can and will contact you with an estimated delivery date once your order has been accepted. Please note that the estimated delivery date is just that and we cannot guarantee delivery by the estimated delivery date.
We may deliver goods in several consignments but will not charge you any extra delivery charges for this.
Risk of any damage to or loss of goods shall pass to you at the time of delivery.
If no one is available at your address to take delivery, the carrier may attempt to redeliver the goods and/or leave a note explaining that the goods have been returned to the depot, in which case, please contact them to re-arrange delivery or where they have been left.
If the Products are one-off services, we will begin the services on the date agreed with you during the order process. The estimated completion date for the services is as told to you during the order process.
If the Product is a one-off purchase of digital content, we will make the digital content available for download by you as soon as we accept your order.
If the Products are ongoing services or a subscription to receive goods or digital content, we will supply the services, goods or digital content to you until either the services are completed or the subscription expires (if applicable) or you end the contract as described in clause 7 or we end the contract by written notice to you.
Our Products
The images of the goods on our website are for illustrative purposes only. Although we have made every effort to display the colours of goods accurately, we cannot guarantee that the display of the colours on your computer or device accurately reflects the true colour of the goods. Your goods may vary slightly from those images.
The packaging of the goods may vary from that shown on the images on our website.
If we are making the goods to any measurements that you have given us, you are responsible for ensuring that these measurements are complete and correct. You can find information and tips on how to measure on our website or by contacting us.
We may update or require you to update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.
Any Products purchased must not be resold or made available for resale on a commercial basis.
Your right to cancel for convenience for purchases
You have the right to cancel an order any time up to acceptance by us of that order. Further and in addition to your other legal rights, if you place your order from the UK, Channel Isles or Isle of Man which is accepted by us, you have (subject to certain exceptions) the right to cancel that order for convenience in respect of one or more Products if you change your mind about those Products and to get your money back in accordance with the terms set out below (“Right to Cancel”).
Your Right to Cancel (if you are so entitled) starts from:
(a) if you have bought services you have 14 days after the day you receive Confirmation. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind;
(b) if you have bought digital content for download or streaming (for example, an e-book), you have 14 days after the day you receive Confirmation or, if earlier, until you start downloading or streaming. If we delivered the digital content to you immediately, and you agreed to this when ordering, you will NOT have a right to change your mind;
(c) if you have bought goods (for example, Wear Your Money Crown™ merchandise), you have 14 days after the day you (or someone you nominate) receives the goods, unless your goods are split into several deliveries over different days. In this case you have until 14 days after the day you (or someone you nominate) receives the last delivery to change your mind about the goods.
Unfortunately, you do not have a Right to Cancel in respect of:
(a) in respect of any goods that have been made to your specification or are clearly personalised;
(b) digital content after you have started to download or stream this;
(c) services, once these have been completed, even if the cancellation period is still running;
(d) goods sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
(e) sealed audio or sealed video recordings or sealed computer software, once these Products are unsealed after you receive them; and
(f) any goods which become mixed inseparably with other items after their delivery.
If you wish to exercise your Right to Cancel, you must notify us prior to the expiry of the 14 day cancellation period referred to above. You may (but are not obliged to) do this by sending us an email or by post.
To: Wear Your Money Crown™
I hereby give notice that I cancel my contract of sale of the following Products:
[insert name of Products to be returned/cancelled]
Ordered on [insert date of Order]
Order No: [insert relevant Order no]
Your name (or the customer’s name if different):
Your address (or the customer’s address if different):
Date:
If you exercise your Right to Cancel, you must return any goods to us in accordance with our Return Policy (see further below) as soon as reasonably possible and in any event within 14 days of you notifying us that you are cancelling part or all of the order.
If you exercise your Right to Cancel in accordance with these terms of sale, we will refund you all payments received from you in respect of the cancelled Products excluding the costs (if any) of outbound delivery paid by you. We may make a deduction for use from any refund payable to you to take into account the loss in value of the rejected goods if the loss is the result of unnecessary handling by you.
If you exercise your Right to Cancel in accordance with these terms of sale, you are responsible for the costs of returning the goods.
Any refunds payable by us to you shall be paid to you using the same method used to pay and within 14 days of the earlier of the date that:
(a) we receive the relevant goods back from you; or
(b) you provide evidence that you have returned the goods to us at the correct address.
If you exercise your Right to Cancel in accordance with these terms of sale prior to the Products being supplied, we will refund you within 14 days of the date on which you notified us of your decision to cancel the order.
Faulty Products
We are under a legal obligation to supply Products in conformity with the contract.
As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your Right to Cancel, or anything else in these terms of sale. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.
If a Product is faulty or not as described, please notify us as soon as reasonably practicable and promptly return any good to us in accordance with our Returns Policy (see below).
Returns Policy
You may only return goods in accordance with your Right to Cancel (see above) or if we have supplied you goods that are faulty or not as described.
You will be responsible for the costs of returning goods to us unless you can demonstrate that the goods being returned are faulty or not as described.
Unless we tell you otherwise, if you wish to return goods to us, please ensure that you:
(a) contact us in advance by email using the contact details provided above to tell us that you wish to return the goods so that we know to expect it;
(b) package the goods to be returned in a secure and appropriate manner;
(c) include a copy of the invoice with the returned goods;
(d) retain proof of posting; and
(e) follow any other reasonable instructions given by us.
If you don’t comply with our instructions on how to return goods such that we don’t receive back the goods in a timely manner, it may not be possible for us to process any refund due.
Please return all goods to us at BoricuaCats™ Ltd 22 Notting Hill Gate, Unit 327, London W11 3JE or such other address specified by us in writing.
If we are unable to accept a returned goods, we will contact you using the most up to date contact details provided to us and shall, at your request, return the goods to you at your cost or make them available for collection.
Limitation of liability
If we fail to comply with these terms of sale, we are only responsible for loss or damage you suffer that is a foreseeable result of our breach. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
We only supply Products for domestic and private use and (where relevant) for educational and information purposes. Accordingly, if you use the Products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Any content, guidance or advice (either in written or oral form) contained within the Products is not intended to be, and nor should it be construed as being, financial advice. Any examples provided in the Products are solely to purposes of illustration. Any information contained in the Products is not a substitute for professional advice from a suitably qualified adviser aware of your personal circumstances and situation and we recommend that you consult with such an adviser before making (or refraining from making) any financial decisions. We do not provide financial advice and you are responsible for any decisions you make (or refrain from making).
We will not be responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause which is beyond our reasonable control (“Force Majeure Event”). This does not affect your statutory rights.
If a Force Majeure Event takes place that affects the performance of our obligations: a) we will contact you as soon as reasonably possible; and b) our obligations under these terms of sale will be suspended and the time for performance will be extended for the duration of the Force Majeure Event.
Nothing in these terms of sale is intended to exclude or limit in any way our liability for any matter for which it would be illegal for us to exclude or to attempt to exclude or liability including:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) breach of your legal rights; and
(d) defective products under the Consumer Protection Act 1987.
Third Party Websites & Services
Our Website may contain links to third party websites and services. If you decide to visit any third party website or use a third party service, or purchase Products from that third party, you do so at your own risk. It is your responsibility to satisfy yourself as to the reputation of such third parties and the services they offer. We are not responsible for the content, accuracy or opinions expressed on third party websites or services. Links that we make available do not imply that we are, or our Website is, affiliated to or associated with such websites or services.
Your browsing and interaction on any other website or your use of other services, including websites and services which have a link to or from our Website, is subject to that operator’s own rules and policies. In particular, third party websites will process your personal information in accordance with their own privacy notices. Please read all applicable third party policies and terms and conditions before proceeding.
Use of your personal information
Please refer to our Privacy Policy & Cookies for ways in which we may use your personal information.
Other important terms
Any contract between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign or otherwise dispose of any part or all of this contract.
We may transfer, assign, charge, sub-contract and/or otherwise dispose of part or all of a contract at any time.
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
If we do not insist immediately that you do anything you are required to do under these terms of sale, or if we delay in taking steps against you in respect of your breach of contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Products, we can still require you to make the payment at a later date.
We have the right to amend these terms of sale from time to time. However, each contract will be subject to the terms of sale that were in force at the time of your order, except to the extent that any change is required by law, regulation or governmental body (whether before or after we give you a Confirmation), or we notify you of any changes to these terms of sale before we give you a Confirmation.
These terms of sale shall be governed by and construed in accordance with English Law and shall be subject to the exclusive jurisdiction of the English courts.
Enquiries and Complaints
If you have a complaint relating to these terms of sale or a Product, please contact us via email at info@wearyourmoneycrown.com or write to us at BoricuaCats™ Ltd 22 Notting Hill Gate, Unit 327, London W11 3JE.
We will try to answer your enquiry or resolve any complaint as soon as possible.